Until those better days arrive, however, do everything you can to keep busy

Michael Stone, who offers business advice in the column "Management Talk," says it's time to get focused on being focused.

All too many contractors' phones are all too silent these days. Read what Management Talk columnist Michael Stone has to offer by way of advice for getting some jangling on the phone and some jingling in your pocket.

Let people know you're here to help them

Don't confuse 'giving it back' with 'getting it back,' says Management Talk columnist Michael Stone

What'll you do if the customer decides, when the balance is due, that he doesn't like your bill?

Management Talk columnist Michael Stone  addresses  some of the flubs and flops that can happen simply because of a lack of communication.

If the customer isn't committed, don't spend the time, advises    Michael Stone,  Rural Builder  magazine's Management Talk columnist.  Stone has a track record of more than three decades in the construction industry.